Technology
Today's workflows integrate multiple users and locations worldwide. To keep pace with these developments, our software developers provide personalized services for our clients that address their business needs. We offer system updates, software implementation, training, and user support to increase performance and abilities. Schedule an appointment with us today to learn how Resolution Think can help your organization maximize its potential.
IT Support Services
We offer proactive IT maintenance to provide system stability. Our experts will continuously monitor your network to ensure everything is working efficiently and effectively. Our team will also perform regularly scheduled maintenance to fix problems before they arise. Our services include:
- On-Site Support
- On-Site Repairs
- Remote Assistance
- On-Site Training
- Hardware Support
- Network System Analysis
- Network System Troubleshooting
- Network System Evaluations
Technology Support for the Healthcare Industry
Our information technology skills specific to the healthcare industry allow our federal and corporate clients to exchange information securely. We support data transfer between all relevant parties across computer systems.
In addition to providing general IT support to healthcare professionals, our team also assists in technology specific to the healthcare field.
These tools and services improve the efficiency and quality of healthcare with services in electronic health records (EHRs), telemedicine, and many other digital tools for healthcare management.
Both areas of support can involve EHR systems integration, help desk services, call center services, IT maintenance, operations and management services, technology training, independent verification and validation, and much more.
Data Management
We provide comprehensive data management and recovery services, ensuring that you can quickly resume operations in the event of data loss or system failure. Our team will work with you to develop and implement robust strategies tailored to your specific needs, safeguarding your critical information. In addition to recovery solutions, we offer guidance on adopting industry-leading best practices to minimize the risk of data loss. This includes setting up extensive software backup plans, performing regular system checks, and ensuring your data is stored securely across multiple platforms, giving you peace of mind and uninterrupted productivity.
Cybersecurity
Cybersecurity is absolutely essential to the day-to-day operations of almost every organization. Let Resolution Think provide specialized expertise and services in this area, so your company can run without the worry of cybersecurity threats. Our team includes cyber analysts, forensic specialists, and threat hunters — all dedicated to your organization’s cybersecurity needs.
Software Development
Our software development services are geared toward transforming your innovative ideas into powerful, user-friendly, and cutting-edge software solutions. With a team of experienced developers, we specialize in designing custom software that aligns perfectly with your business objectives and requirements.
Help Desk & Call Center Services
We also specialize in staffing help desk teams to provide prompt and professional support, ensuring seamless operations and an outstanding customer service experience. From technical assistance and troubleshooting to quickly addressing inquiries, our teams deliver reliable services that prioritize satisfaction and keep your business moving forward.